The other problem I have with Banfield is that they have high-pressure salespeople instead of caring veterinarians. Every time I go for a simple visit, vaccine, or simple check-up, I am constantly being pressured to purchase a battery of test. They always seem to find some procedure that needs to be done that will cost hundreds of $$$. They do not do a good job of explaining their fees, or the reason the procedure is needed and if you decline the services, they make you feel really guilty about not taking good care of your pet.
Pros: location
Cons: low value in service, many fee add-ons, rude service
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