Babies R Us

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4505 Commercial Dr
New Hartford, NY 13413

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(315) 768-3523
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Gift Cards and Promotional Cards expire quickly! Sometimes within one-month! Once they expire, the company will do nothing for you due to the fact that the expiration date is pri...

Editorial review from Citysearch 11/13/2012

NEVER NEVER NEVER order online with Babies R Us. I am NOT one to leave a bad review. this is actually my first one. But I have ALSO NEVER experienced SUCH BAD customer service as I HAVE with Babies R US. I got THREEEEE charges to my visa card when I ONLY placed 2 orders. It took over a WEEK to get everything figured out. I talked to SOOOOO many people and they were ALLL HELPLESSSS. EACH time I got on the phone to talk about the problem that was NOT fixed yet, I spent like an HOUR on the phone. NEVER NEVER shop online! I'll probably NEVER shop there again. There are plenty of stores that I can buy baby items and toys, who WONT over charge me and then take almost 10 days to fix the problem. more

Gift Card Warning 5/6/2010

Gift Cards and Promotional Cards expire quickly! Sometimes within one-month! Once they expire, the company will do nothing for you due to the fact that the expiration date is printed in size 6 (deceiving) font on the back of the card. Not sure where this money goes but they do not verbally let you know at the counter when they expire. Be careful! Pros: Convenient Cons: Bad customer Service/Business Only more
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