BMW of Bellevue

I test drove a 2011 x3 on 12/20/2010 with Michael Torchia, when I first met him he was little rude but warmed up after the test drive. He wasn?t really knowledgeable about the car, and he didn?t seem to want to sell me the car. On the 12/22/2010, I was test drove a Volvo XC90 with the Barrier salesman named Rovic Clemente, During our test drive I decided to compare the Volvo XC90 to the BMW x3. Rovic was a little nervous going inside a BMW dealership, but he came along anyway. We walked inside the BMW dealership, no greeted us, so then I walked to the receptionist desk. Even the receptionist demeanor was unfriendly, she asks me ?was I was working with Michael,? and I replied ?yes?. The receptionist said that ?Michael was not here,? and I replied ?that?s okay,? I only wanted to compare the x3 to the Volvo. Since Michael was off the receptionist contacted another salesman named Jonathan Young. He was rude from our first encounter, even the Volvo salesman Rovic thought Mr. Young was rude. After the test drive, the Volvo salesman Rovic said ?I should buy the x3?, and I replied, ?don?t you want to purchase a car from you?? His reply was ?he wanted to see his customer happy.? Rovic is the nicest salesman I have met in a long time. I do like the x3, but I will never buy a car from either salesman or that dealership. more

I took my car in for some body work and, while there, to have the 60K mile inspection performed and a detail. I asked them to turnkey the bodywork and do the 60K check and detail while it was there. They gave me a loaner car and assigned me a service advisor who was my contact while the work was being performed. Pros: close to downtown Bellevue Cons: arrogant and overpriced, inept at repairs, completely unaccountable more