September 09, 2009 - I HAD THE WORST DINING EXPERIENCE OF MY LIFE AT AZIA RESTAURANT! My husband and I celebrated his B-Day at AZIA 2 nights in a row. The first night we were joined by his friends and our family, and everyone had a great time. When we went back the second night, my husband accidentally ordered raw fish for dinner, all of our appetizers, so far that night had been cooked Sushi and our waiter did not inform us that, Sushimi is raw fish. alone. The waiter was snotty and rude and told us we would have to pay for the uneaten fish, than the manager PAOLO MORALES came over to ask me about the problem. I told him that we had been there two nights in a row and we had already spent a considerable amount of money and we were willing to pay for what we had eaten but not the raw fish which hadn't been touched. Unbelievably, I was unable to reason with the manager PAOLO MORALES. He became completely agitated and told me that if didn't pay the entire amount he would call the police on us, SO I decided to call the police first. The POLICE came. 2 SQUAD CARS, 3 OFFICERS. The police sided with us. One of the officers took my card and allowed PAOLO MORALES, TO SWIPE MY CARD, FOR THE AGREED AMOUNT OF $51.11. I noticed PAOLO MORALES quickly wrote something down and I became immediately suspicious. I asked the Officer what he was writing down and he said, probably your name, just as a scare tactic, AZIA HAS THE RIGHT TO TAKE YOU TO SMALL CLAIMS COURT, BUT I DOUBT THAT THEY WILL. Unbelievable! Now you think that would be the end of that but my husband and I left and I checked my account about 15 to 20 min. later and my account had been considerably drained. OF COURSE I FREAKED OUT. In the morning I figured out that AZIA had charged my account TWICE! The first initial transaction, in front of MPLS'S FINEST and the second, not swiped, typed in, after we left. THE SECOND TRANSACTION, THE ONE MADE AFTER WE LEFT AZIA WAS FOR $2214.50. You would think TOM PHAM, owner of AZIA would have returned our money immediately and fire manager PAOLO MORALES but he did neither. It took 5 days for AZIA to return the money and TOM PHAM TOLD ME IN THIS ECONOMY I WOULDN'T WANT TO FIRE ANYONE, SO I'M HERE TO TELL EVERYONE, IN THIS ECONOMY DON'T GO TO AZIA, THEY HAVE TERRIBLE POLICIES AND THEY HAVE SHADY PEOPLE WORKING FOR THEM, AND IF YOU DO DECIDE TO GO THERE, DON'T USE YOUR CARD OR YOU MIGHT END UP WITH A DRAINED BANK ACCOUNT.
Cons: SHADY MANAGEMENT AND OWNER