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Apple Store - 3 Reviews - 2901 S Capital Of Texas Hwy, Austin, TX - Computers Reviews - Phone (512) 347-7888

Apple Store

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2901 S Capital Of Texas Hwy
Austin, TX 78746
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(512) 347-7888
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Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX
Apple Store - Austin, TX

Reviews

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( 2 )

Best

I can't tell you how long I've been a PC fan. In fact I remember back when I used to have heated debates with people who would want to buy an Apple computer. I remember how avid...

Worst

If I could give them I zero I would. Every mac product I've ever bought eventually breaks. I just had my third hardrive replaced on my three year old laptop. I got the computer ho...

It makes a trip to the mall a little 2/18/2013

It makes a trip to the mall a little less painful. Employees are uber friendly and helpful and checking out is the ultimate in efficiency. Purchase a product here and schedule a complimentary appointment at the Genius Bar for and hiccups or regular maintenance. more

MAC STORE BARTON CREEK MALL 4/16/2010

If I could give them I zero I would. Every mac product I've ever bought eventually breaks. I just had my third hardrive replaced on my three year old laptop. I got the computer home and I'm not joking found out that the battery is now shot. The computer will not stay on without the power source plugged in. Now I'm supposed to buy a new battery for it? If I bought a PC everytime something went wrong with my mac laptop (just the laptop!) I would have 4 PC laptops for the same price. Not to mention the money you spend to buy it in the mac laptop in the first place. I have 3 ipods and all of them have problems. I bought the ipod touch 32gb, these things are just not meant to last.I'm glad I do not own anything else mac. I even bought protective hardware for all of my products,(which are not cheap especially for the laptop). The most disturbing part about the store though is how rude everyone who works there is. I literally went in there and had three people pretend they were going to help me say ""I'll be right back"" and never talk to me again. It actually has happened everytime that I go in. I can not stress how rude, unprofessional and unhelpful their employees are. Just go in there, if you have any respect for yourself you'll see that their operation is a bunch of nonsense. I think it is unfortunate that they aren't better because I wish they were, I tired, I spent the money on their stuff. I want them to be better than PC but really their not, and their overpriced. So the products are overall not built to last which I think is ironic considering mac is supposed to be better than that. Thats why you buy them right? I drop the computer off and no one even called me for more than two days I had to call them. I don't feel like even typing anymore. I just hope that they fire everyone who works there and start over. Everyone that works there is a jerk and anyone that works in the front doesn't know what they are talking about and they can not even perform their job which is to answer the phone, greet and help customers. Lets all go to the macstore! Yeah right!!!!! Pros: I like mac products Cons: they break more

I'm a HUGE mac fan BUT... 12/1/2009

Obviously mac products are well thought out and designed with function and form in mind whilst maintaining performance. I love mac products and own pretty much every item they make, sometimes more than one. However, the service at their Domain store is HORRIBLE. I just bought a 17"" macbook pro and it was scratched up with black stuff smeared all over it. The little short hispanic manager at the domain store told me ""they're shipped all the way from china"" I don't CARE!!! What isn't shipped from China these days. But I expect that if I pay close to $3,000.00 for a computer it not be scratched and smeared with black residue before I even lay a hand on it. After being condescending he decides to give me another unit. Well I thought it would be good to power it up right then and guess what it had a dead pixel right in the middle of the screen. I don't know how many of your are graphic designers but a dead pixel glaring red in the middle of the screen is slightly distracting. He proceeds to tell me ""I'm not about to go through my entire stock."" What the f**K! Are you for serious?! RUDE and pathetic customer service. I ended up going to the barton creek store and they were awesome in taking care of me. I didn't want special treatment, I didn't want any kissing up. I just wanted the high end product that I paid high end pricing for to be delivered as such. I don't think that's too much to ask for. Cons: Horrible Domain Store Staff. more

Amazing products! 8/30/2008

I can't tell you how long I've been a PC fan. In fact I remember back when I used to have heated debates with people who would want to buy an Apple computer. I remember how avid I was against their product and how much I was in support of PC. Well little did I know that support was in poor knowledge. I'm not sure as to how I came upon my first Mac but I'm glad to say that I did - it's an amazing product and so refreshing. I highly recommend their product line. more
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Owner Message

  • The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple - including some of the world’s most knowledgeable Apple people.

    Our Specialists help you get to know our products and answer your questions. Our iPhone experts in the iPhone Activation Zone will help you with fast activation, custom setup, and give you expert advice about which rate plan is right for you. And Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar.

    We know your time is valuable. That’s why we offer free Personal Shopping appointments. During your uninterrupted time with a Specialist, you can have your questions answered and get a personal guided tour - including a test-drive of Apple products. Enjoy as much time as you need with no obligation to purchase. Just book an appointment that’s convenient for you, and we’ll help you find the Mac or iPod that meets your needs

    If you have technical questions about your Mac, iPod, Apple TV, or iPhone, the Genius Bar is the place for free advice, insight, and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems, and perform repairs - right in your neighborhood store.

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    Sun 12:00PM - 06:00PM, Mon 10:00AM - 09:00PM, Tue 10:00AM - 09:00PM, Wed 10:00AM - 09:00PM, Thu 10:00AM - 09:00PM, Fri 10:00AM - 09:00PM, Sat 10:00AM - 09:00PM
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