They did not arrive to setup the rehersal dinner until immediately before, they did not stick around to help serve or make sure everything was satisfactory, by the time we got back from the rehersal they were gone. The day of the wedding they made it clear that they would only be arriving 3hrs before the wedding. This gave us no time to check out the table settings and layout of the tables, oh wait there were NO table settings besides the paper napkins wrapped around plastic silverware. What we thought was a plated dinner turned out to be a buffett line with plastic plates. The London Briol turned out to be roast beef sandwhich meat. They didnt help remove plates or trash from the tables (not even from the head table), and worst of all we were left to clean up everything the next day, when it was specific in the contract that they were supposed to clean, and they could not be reached by office phone or cell phone.
Pros: Well the crab cake was good.
Cons: you are going to be doing most of the work.
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