Un update to my earlier review. I've still received no contact from this company at all after I filed a claim with them about not getting any hair reduction results after over 2 years of treatments. I filed reports with the Better Business Bureau and Mass. Attorney General's Office. This company is a complete fraud. I've come to realize American Laser Center in Brighton is running the service equivalent of a Ponzi Scheme.
After you put down this huge payment, often in the thousands, to protect themselves they make you sign a contract which essentially says ""This might not work."" Even though what comes out of the seller's mouth is an overly optimistic idea of what your results will be. Then they tell you the guarantee is for two years of continued treatments if it doesn't work. Throughout the two years, they cross-sell you all kinds of other services like micro-derm abrasions and other creams, products and treatments. You want to stop but now you can't because you're in too deep with all the money you've dished out so far. They know you'll rationalize sticking through it because you have too.
After the 2 years is up and they've siphoned thousands from you, and you have no results to show for it, they say, ""some people get results and some people don't, as it says in the contract you signed. But thanks for all of your money. ""
Stay away!!!! Tell anyone you know that inquiries about them and seek retribution if you've been a victim.
Cons: The service, the manager, the technicians, the equipment