Altered Ego Salon & Spa

I was very impressed with reviews, the personal attention by the stylist, the front desk service & surroundings. However, I stressed how I was growing my hair out & was very specific on details. As usual, the gal cut it too short & seemed very pleased with her results. I felt embarrassed to not tip, which is so stupid on my part. $46, a long drive & I've not had a trim since Oct 25 '07. It's hopeless. Pros: Nice place Cons: Won't go back more

I selected this salon based on the reviews from this website. The salon has a warm and friendly vibe. I didn't walk in expecting anything glitzy. I am a native of Phoenix and have tried many salons from upscale to midrange, never feeling like I'd finally found that ""special"" one. I'm proud to say Altered Ego has won my business. I booked my color and cut with Shaya and she was friendly, not overly talkative which I appreciated. She listened to what I wanted & I didn't bring a picture like originally planned, she immediately responeded positively sharing different color swatches and proceeded quickly with the mixing up of my hair color. She gave me the cut I asked for. I didn't like the way she styled it, a little to Emo-ish for me, but I was able to come home and quickly achieve the look I wanted, due to the great cut she gave me. The interior of the salon is cozy and ecclectic. Don't expect hand massages, super long scalp massages, fancy beverages or people trying to ""sell"" you on products. If that is what you want try Dolce or Rolf's $$$$. I do know the owner of the salon is opening a coffee/tea bar with an assortment of pastries next door to the salon, a plus for those of us coffee addicts. Another plus for this adorable salon is the positive energy exuded by all the staff and the friendliness they demonstrate towards the children that come along with their stylish moms. Definately a place to try ! Pros: Positive Vibe, Accessible location, Skilled Stylists more

Hey there! On October 24, I had my hair cut, colored, and styled at Altered Ego Salon and Spa. My hairstylist was Shaya, and she was FABULOUS! I moved here FOUR WEEKS ago from Ohio and had to find a new stylist. After hours of internet research, I narrowed it down to four salons. I ""rolled the dice"" and chose Altered Ego. I am starting to interview, and I knew my look had to be updated. Shaya gave me a brilliant haircut along with color. She was not pushy and did not try to ""sell"" me on a hairstyle that may not fit me or my personality; very professional. Shaya took time to consult with me, which is a part of good customer service. I sent my picture to friends and family back in Ohio and they love my new look. I have received many compliments. I would like to mention that it is nice that Altered Ego has offers for new customers like me. I will definitely go back to the salon. I like the decor which I would describe as ""Asian-Esque."" It was very calming which I needed because I am brand new to Arizona and haven't had a chance to meet new people and receive feedback about salons -- raszz more

My stylist is Lorrie @ Altered Ego. I have been getting great haircuts and styling from Lorrie for over 10 years! She is open to ideas and gives honest feedback. I have gone from short to long to natural to color with highlights. She always gets it right. I have followed Lorrie for 10 years and she has been here at the salon for the last year. She also is the best with eyebrow waxing. Very clean and detailed on getting those stray brow hairs. The Salon is very nice--Surprisingly stylish for being in a strip mall type area. Prices are pretty reasonable as well. more

I went to the salon as a first time customer today, and let me tell you - it was great! I read all of the reviews on this site, so I thought I would try it out. I was not disappointed. Since I was a new customer, I got a deal of a free haircut with any color service...can't beat that! My stylist was Ashley, and she did a wonderful job. I couldn't be happier. She listened to what I wanted, and gave me exactly what I asked for. (Unlike my last experience at a different salon.) The highlights came out beautiful, and the haircut was perfect. I will definitely be going back again and again. Pros: Pretty decor, great stylists, friendly staff, convenient location Cons: Can't think of any! more

WOW.. I have finally found the perfect salon!! I had an appointment last week and took advantage of the new client offer and from the great customer service from the receptionist down to my new hairstylist Ashley, it was by far the best salon I have been in. She was so attentive when I was describing what I wanted and she gave me exactly that!! I want to thank Jason at the front for being so patient with me while trying to work around my hectic schedule, ive called other salons that didnt listen and my appointment was messed up because of it, so thank you Jason! I will definitely be back, in fact I already pre-booked my next cut! Thanks Altered Ego... YOU ROCK!! Pros: Easy parking, great customer service & really cute! Cons: Can't think of a thing! more

Looking at the reviews was pretty impressive, so I called and was put on hold by Jeff (or possibly Jason?).....FOR 10 MINUTES!!! This isn't just a guess....my phone has a timer on it. After the first five minutes of holding I just stayed on the line to see if anyone would EVER pick up. A female finally did after the 10 minute mark. She asked how she could help me. I let her know I was attempting to make an appointment for a haircut and she informed me that she had picked up my line by mistake and could I hold please. I quickly informed her that I had been on hold for about 10 minutes....silence on the line with some frantic whispering in the background...and then I was on hold again. To their credit, I suppose, some one did pick up within about a minute. By that time I decided that Altered Ego may be great with hair, but I like a little customer service with my cut and colors. Pros: Good reviews - though I never got in to find out for myself. Cons: Hideous phone skills in reception - prepare for a looooong wait when calling! more

I frequent the salon for haircuts, color and highlights by Ashley, and facials by Billie. I've never had a bad experience with either one of them. Ashley listens to exactly what you want. While she's doing your hair, you can tell that she truly has a passion for her job. Billie's facials make you never want to leave, with the calming music, warm blankets, and light conversation. I always look forward to going back, and I'd recommend the salon to anyone that asks!! more

Finally I found a stylist that could provide what I wanted. I read this salons mission statement and promise and it is everything they say. I went to Amy and she gave me a great haircut and great haircolor. She is a very nice person and makes you feel very comfortable and provides an experience of satisfaction. This salon is nice, clean and affordable. I really like how everyone smiles while they work. Seems to be a happy place and happy people that is very uplifting. It is important to find nice people that want to do a great service. Thanks City Search. more

Read reviews and took a chance with this speciality salon and received a premium new look. I desperately was looking for a better stylist and found Amy who took my hi-lights to a new dimension. She took time to listen to my needs and what I wanted, she reviewed colors carefully to my complexion and facial features and found red tones that complimented me with an entirely different look. She can redefine a new look into a fabulous indvidualistic creation and she is an artist with haircolor. This salon is friendly and accommodating with a prices that saved me money and my time plus lots of parking. Everyone is so friendly and the atmosphere is very harmonious and comfortable. Highly recommend stylist and the salon. Pros: Great stylist, service, save $$ and time more

I've been to a couple different salons and this one is the BEST! I actually found out about it on this website! My stylist was Ashley, she was wonderful!! I've never had so many compliments on my hair before.Prices are very reasonable in a nice friendly atmosphere. I highly recommend you try this salon.Take advantage of the internet special!! Pros: great internet special, good atmosphere more

After several disasters trying to get the right shade of red I found Amy!! I now have beautiful red/blonde highlighted long hair. Amy's ability to comprehend and match your vision of shades of red is special - and I know how hard it is to find that talent!! Great haircuts - Listens and cares - I know several women who get their hair done by Amy and all of their color has that special something. Can't go wrong trying this girl out - when it comes to color - she just gets it!! more

Went by reviews and tried this salon. I highly recommend. I had a facial by Billie who initially takes time to discuss skin needs and what product she will use for the best results. The results are an unbelieveable glow to my 52 year old skin and she reduced my large pores to normal. I now have a smooth and satiny finish to my skin that I had not received with other salons. She uses quality, hi-end products at a very reasonable price. I returned for a hair cut and color by a very skilled stylist and I am most pleased with my new look. I highly recommend anyone looking for a skilled facial expert and stylists. This salon provided me with a quality service. Pros: Reasonable Prices, Appt on Time, Quality salon products used on client more

Just moved from las Vegas; referred by Vegas Stylist who knew this little shop and I loved the experience and service I received. My new stylist, Amy is great! She layered my long hair pefectly and listened to exactly what I wanted and cut my hair exactly to the picture I brought in. She gave me fun hi-lights and great shine to my hair. I liked her friendly and positive attitude and it was all about me! It's nice to receive a service with satisfaction and quality customer service. I would highly recommend Amy and this salon to anyone wanting fabulous looking hair and an affordable price Pros: Great Stylist, Clean Shop, Friendly People more

This salon is great and the stylists are great but the receptionist was very hurried and rude when I was making an appointment. I asked her for a recommendation on which stylist was best in a particular style. She promptly replied, ""I don't know. All of them! They are all highly trained."" She said this with disgusts as if I was bothering her by asking such a question. If the receptionist doesn't want to answer a simple question then maybe she shouldn't be working there. It would be like going to a restaurant and asking what is good and them saying to you in disgusts, ""Everything, just pick something."" Pros: Good Stylists, Nice Atmosphere Cons: Rude Receptionist more

First of all I am very paticular about my hair, I have to look fabulous for theatre and plays that I am in. My stylist was really educated in cutting mens hair, because I look great. Since then I have reffered my partner and a ton of our friends to my sassy stylist. more

This was my first time to a SALON I usually just have my roomate cut my hair, but now I'm hooked. The girl that cut my hair did a good job, and she was really cute. I will be back every 2 weeks now. Pros: close to home, nice people, cute ladies more

Referred by a family friend and was extremely pleased with the services this salon provides. My cut and color look great, my nails look great, my facial results were very good. My hair, skin and nails all make me look great. This salon offers walkins and appointments are accommodating to your schedule. Children and family welcomed. Very please, highly rated. Pros: Skill, Clean Salon, Lots of Parking more

Overall a great salon with skill, atmosphere, friendly staff and value for the money. Best haircut and color I found for the price. Place is warm and fuzzy and everything sweet. I have my whole family going here now. I highly recommend anyone in this salon. I have had four visits and have had a different person each time and have been most pleased with everyone. Pros: Skill, Price, Suggestions Made more

Sleek N Sassy Salon makes a statement. I had a great highlight, color, cut and pedicure. This salon pronounces beauty with professional experts. The stylist first asked me what I would like and she listened carefully and made suggestions that would compliment my face. I recommend Amy to anyone looking for a new style and color and Tiffany for a fabulous and great pedicure. My new look has changed my life for the positive. Since my new look, my boyfriend proposed to me. I had a great time at this salon where I met other professional networking women where I enjoyed a delightful day. Highly recommended salon. Pros: Precise Stylist, Great Pedicures, Parking Easy more