I own a new LG Glimmer, AWESOME phone except for the ringtone problems. The phone only has one speaker which is the one you hold to your ear so it has a progressive ringone that doesnt reach max volume until after 20 seconds. There IS a new patch for this phone provided by alltel that makes the volume reach max in 2 seconds. Called alltel yesterday and they told me I had to go in the store to download the patch. Went to the Alltel store on Falls of Neuse Rd this morning and it went just like I thought it would. The girl there didnt know about the new patch so she tried to act like I didnt know what I was talking about. I gave her the patch number and everything! When I asked her why a lady from Alltel corporate gave me the patch number and told me I had to come in the store to have it downloaded she said she was just trying to get me off the phone!! Not buyin it. so I walked out of the store with nothing accomplished and called the alltel 1800 number again. Talked to a different girl who told me yet again there IS a patch and gave me the number. She said she didnt know why the store wouldnt do it for me. I know why, its because they DONT KNOW THEIR JOB so they feed you with BS to get you out of there. The 1-800 lady was SO helpful, she said she could either mark the account and I COULD go back in the store so they could download it OR Alltel will send me a new phone with the patch already installed. So instead of having to go back in the store to deal with PEOPLE WHO DONT KNOW THEIR JOB I elected to have a new phone sent to me. \r
WILL NOT BE GOING BACK TO THAT STORE!\r
Do yourself a favor, go somewhere else.