I was told that Allen's was ""the"" place to take your wedding dress to be cleaned - I dropped my dress off and they called me the next day with a question about the crystals on the dress and then said they would call me back when it was ready. They didn't call and then 6 weeks later I just went to pick up the dress. First they couldn't find it and then when they did it was filthy from sitting in the back of their store - they said they couldn't clean it because of the crystals and that they had lost my number. Not so much as an apology or an offer to make it right!
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