The decor with the Alice in Wonderland theme was cute and appealing to my granddaughter. However, I had a major issue with the wait time. We arrived from CT at approximately 12:30pm. When we arrived at the restaurant, we were told our wait time would be an hour and 20 minutes. We walked around for a little while, but it was really cold and we were very hungry, so we went back to the restaurant to wait out our time to be seated. We had to wait along the wall of a very tight space as other patrons kept coming & going. At first we amused ourselves playing a game, but as time went on the wait became almost unbearable, because each time I would ask how much longer, we kept being told a different time before we could be seated. One time the additional wait was 40 minutes; the next time it was 30 minutes; the third time it was 15 minutes. Finally I had to firmly ask yet again, and I believe we only got seated because it was obvious both me and my 8-year old granddaughter were extremely annoyed and frustrated. It wouldn't have been so bad if we had been seated within in the original time span we were told, but the constant delays were aggravating. So much so that when we were seated, it had gotten so late, that I found myself ordering just about anything on the menu before I passed out from hunger. I initially planned to order something from the brunch menu with the scones, because I knew that's what they were known for and I wanted to experience that. But we had a 3:30pm theatre performance, so there was no time to think about it. Although the service was quick, I did feel rushed by the waitress and she neglected to bring my granddaughter's beverage, I had to ask for it. I will say that we were offered a sample of a scone when we were waiting downstairs, which was delicious. I bought a couple of them to go and I wish I had bought more, they are very yummy! So although I was disappointed with the wait time, I may return again with my sister who is a devout tea lover and maybe I'll have the chance to eat what I planned to orginally and it will be a better experience. I wonder if the original Alice's Tea Cup has the same wait time problem?? I'll have to inquire about that.
Pros: food was good, fast service
Cons: too long wait time, no where to sit while waiting