I took 4 items to this business for alterations. 2 were completed to acceptable standards and 2 were not. Of the 2 that were not, one I attribute to poor workmanship and the other was outright destroyed. It appears that the back of the shirt caught on the sewing machine and snagged a wide enough strip down the length of the garment that it is unwearable. Unfortunately, I did not notice this until I went to wear it the following week. When I took it back Alex insisted that the damage did not occur under his care, which is complete nonsense. The shirt was brand new and unblemished before I took it to him, and the damage is clearly something that could almost only happen in that environment. He wouldn't work w/ me for a resolution, just refused to take any responsibility whatsoever. He is unskilled, unprofessional, and I believe, dishonest.