We originally hired this company to do the landscaping for our new build after they came out and gave us an estimate. We were waiting and waiting and after several phone calls we finally heard from them when they called to let us know that they wouldn't be able to do our yard for a couple more months and they would be happy to refund our deposit. Originally they said it would only be a couple of weeks. I took that to mean that they were hired for more important projects where they would make more money and couldn't be bothered by our little job.
more