During my initial consultation with Michele, I expressed my concern of being provided with quality hair and was assured that I would be satisfied with the hair and that it would have no problems being curled. Although the micro braids looked nice, the hair was of a horrible quality and after 3 weeks, I decided to have my the braids took down and redone. When I called to make another appointment and relay my disappointment with the hair she provided, although she apologized and mentioned that she would no longer be placing orders through that same vendor, she never offered any of my money back nor a discount toward my next appointment. Nonetheless, I made a 2nd appointment, only to arrive and learn that Michele was home recovering from surgery and that her assistant would be doing my hair. I was charged $150 for invisible braids and I spent $200 on Remy hair. The braids were much too large to be considered invisible and I lost nearly 25 braids within the first few days. More money wasted. STAY AWAY from this shop if you want your hair done professionally.