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Accent Transportation Services dba Accent Limo - 144 Reviews - 2208 East Magnolia Street, Phoenix, AZ - Other Transportation Reviews - Phone (602) 904-7547

Accent Transportation Services dba Accent Limo

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2208 East Magnolia Street (at 24th Street & Magnolia)
Phoenix, AZ 85034
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(602) 904-7547
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Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ
Accent Transportation Services dba Accent Limo - Phoenix, AZ

Reviews

( 121 )
( 18 )
( 1 )
( 3 )
( 1 )

Best

I have been using Accent Transportation Services for the past six years, and I don't intend on using any other company. They always do what they say they will, and are always on t...

Worst

I had a good experience but was disappointed with the price. I specifically asked the employee on the phone three different times about the price and they billed me a different am...

WORST EXPERIENCE EVER!!! 5/27/2016

Initially, I thought I was getting a great deal. Aaron and I agreed to 3 hours at $95 per hour for my son's graduation, and I advised that I would pay in cash if that was okay. He said "Sure, customers do it all the time. Simply pay the driver. We won't charge your card. We just need it to confirm the reservation." So it was settled...I thought. The driver, Steven, seemed to be a pleasant gentleman. He arrived earlier than expected and greeted my son very nicely. They went to dinner, but after that it was all downhill. The driver was stuck on a wrong street and the boys had to help him turn around. They almost needed to call a tow truck...luckily they got out and made it home safely. I paid the driver cash and he advised that he'd leave the funds with my invoice on Accounting's desk, so that I would not be double-billed through my card. I said, great! The event was on a Friday...by Monday afternoon, I was charged $380 to my bank account. I WAS LIVID! If they were going to do something other than what we'd agreed upon, I could've simply left the funds in my account. Secondly, the fee was completely over what I'd agreed to. I agreed to 3 hours, but was charged for 4 hours. So I paid $340 and then they stole $380 from my bank account. I thought well it was probably an honest mistake, let me call and get this figured out. I got the run around for 2 days from Miriam (who refused to give me the manager's name) and then Aaron finally stated that I was right and the charge would be reversed. They only reversed $292 and still left me with the remaining $88 that should've been reversed as well. I called again the third day. Guess what? He answered the line, heard my voice and hung up in my face. I called again, another person says...um he's out for the next 30-45 minutes. So...in essence, I had called 11 times over the course of 3 days in an attempt to resolve while my account gets overdraft fees, etc. Still NO RESOLVE to this day! We are currently in dispute unfortunately and I will NEVER deal with this so-called business again! VERY UNPROFESSIONAL! The next transportation company I deal with will need to create a written contract, because some people aren't trustworthy...SMH more

Great customer service. 8/6/2015

I have been using Accent Transportation Services for the past six years, and I don't intend on using any other company. They always do what they say they will, and are always on time. I have never had a problem. I'd highly recommend them! more

Excellent! 6/9/2015

This was our first time using Accent Limo, and the the driver actually showed up early! He was very friendly ,very professional and we had a great time! The sprinter van was actually nicer than a limo and we were very happy with it. They're excellent! more

Excellent and Outstanding Professional Service! 5/26/2015

I used Accent Transportation Services recently and they were great. I did a lot of footwork in picking a good company, and my gut told me they were the best. They were very professional and prompt with their communication, and setting up the appointment went very smoothly. The driver was well-groomed and professional, and, overall, it was a very nice experience. The prices were very competitive and I look forward to using them again in the future. more

May 2 & 3, 2015 5/4/2015

We used Accent Limo to drive us to and from a Resort for our 55th Wedding Anniversary and we were more than pleased with the excellent service they provided. Erin was most pleasant on the phone when we were scheduling and changing one of the pickup times. The limo was clean and well appointed and both of our drivers were very professional and on time. Adam went above and beyond for us and we thank him for that. We highly recommend Accent Limo and we plan to use their service in the future. Thank you for helping to make our Anniversary special. more

Very accommodating. 1/20/2015

We called Accent Transportation Services dba Accent Limo at the last minute and they sent us a limo for the price of a van. It was very helpful. more

Very courteous and professional 8/6/2014

This was my first time using Accent Limo. On a scale of 1 to 5 I would give their service a 6. The driver really went out of his way for us. He did whatever he could to keep us happy. If I did have one small suggestion it was that they showed up without a bottle of champagne or liquor of any sort. It would have been nice to know if the driver can serve alcohol beforehand. We ended up having to drive around looking for liquor to celebrate. Overall it was very professional. The driver was courteous, and I would definitely recommend their services. more

Fantastic service 8/1/2014

This was my first time using Accent Transportation Services and I had a great experience. The driver was very friendly and accommodating with my passengers' needs. He was punctual and the rates were very fair. I'd definitely use them again. more

Professional Limo Service with excellent customer service 6/30/2014

Overall I have had a pleasant time being a customer of Accent Limo service and found them to be overall very professional. The promptness, efficiency, cleanliness and overall personability of the driver made for an all around good experience and I would absolutely use them again if needed be. They did exactly what I asked them to with little to no hesitation and I value that fact very highly. I recommend Accent Limo's to anybody in the local area looking for a dependable and affordable limo service with excellent customer care. more

Very well 6/27/2014

Accent Limo did pick up and drop off service for us. The driver was lost but she called us right away so she still got to us on time. more

Always professional and on time! 5/19/2014

This is our third year using Accent for our elementary school incentives due to their professional manner, friendliness, and competitive rates. more

Seamless trip 5/14/2014

I highly recommend Accent. The limo arrived 15 minutes early, the driver was courteous (opening door, asking if we wanted the partition up or down, opening and pouring the Champaign we brought). This company had the best price and even let my family decorate the limo (with window paint and balloons). Overall a great experience. more

Easy and basic 5/13/2014

I used Accent Transportation Services dba Accent Limo for the first time, and they absolutely did everything they told me they were going to do. There was nothing above or beyond. It was what they told me, and the driver was fine. The only thing I was disappointed with was that inside there were some lights out. I wouldn't have had a problem with that except that we paid a lot of money, so that's what kept their ratings from being five stars. The service was expensive, but it was very easy to plan on short notice. more

User friendly! 4/8/2014

I used Accent Transportation Sevices dba Accent Limo for the first time to book the service for another group. I did the order online from Canada, and they were super helpful organizing the service. They helped make me make the arrangements to pick up the guests from the location in Arizona, and I got good feedback about the experience of the guests. I have no complaints! more

Overall good experience 4/3/2014

Accent Transportation Services dba Accent Limo did party transfer service for my guests. It was my first time using them, and there were no hiccups. more

Such a great experience 3/21/2014

I rented a 9 passenger limo for my husband's birthday as a surprise. Only 4 in our party. We picked up the kids from school so their friends could see them get picked up in a flashy shiny limo. We went to dinner then to a park. We ended the evening a little early and our driver, Theresa offered to pick up some of the kids' friends and go around the block. This was a big hit. The entire time, our kids were grinning from ear to ear. Theresa took multiple pics of us inside the limo, standing outside the limo, at the park at sunset, with the kids' friends. She even gave the kids and their friends a pin because it was their first time in a limo. She made sure that we were truly spoiled the entire time. more

It was wonderful! 3/7/2014

It was my first time using Accent Limo and the service was 5 stars. The driver was very polite and very on point with everything. He picked me up from my wedding and took us to our hotel and then took us to the casino. My experience was wonderful. more

Great job. Pleasant driver. 3/5/2014

I thought Accent Transportation did a great job. They pulled out a red carpet to get into the limo. The driver was very pleasant. He didn't say much, but he was pleasant and there was no significant downside to him. more

Provided limo at last minute! 2/6/2014

I used Accent Transportation Services dba Accent Limo for a bachelorette party. I was supposed to use another limo company, but four hours before the party they cancelled on me. I was left with nothing. I found Accent Limo, and they were able to provide a limo at the last minute. Rhonda was our driver, and she was absolutely amazing! She was great! more

Highly recommended 2/5/2014

We had a very large corporate meeting in town and we had to coordinate many different flights coming in at many different times to and from the airport. The drivers from Accent Limo, Aaron and Solomon, were amazing to work with and always answered calls, follow through, and had their stuff together. They were amazing. more
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Owner Message

  • Accent Transportation Services, dba Accent Limo, is a one-stop-shop for all your Greater Phoenix and Scottsdale limousine and care service needs. From a Phoenix airport transfer to a night on the town in Scottsdale, Accent can provide you with a late-model town car, SUV, stretch limousine, executive van or mini coach to satisfy.

    Specializing in executive car services to and from Phoenix Sky Harbor Airport, Phoenix-Mesa Gateway Airport (AZA) and Scottsdale Airport (SCA), Accent provides travelers with on-time guarantees, complimentary vehicle amenities--wi-fi, satellite radio, customized, personal packages and more. Accent's courteous Phoenix chauffeurs exude professionalism and are dedicated to your safety and leisure travel.

    Accent Transportation Services looks forward to partnering with you to perfect the quality of your Greater Phoenix limo and car service experiences.

Additional information

  • Hours:

    M-Su 12:00am - 12:00am
  • Payments:

    Visa, Master Card, American Express, Discover, Debit Card
  • Neighborhoods:

    Central City
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