We’ve owned many pets, over 30 years, and have been to dozens of Veterinary offices all over Northern California. This is BY FAR the worst veterinary office anywhere! We brought our sick cat in for a blood test. Knowing that it would be expensive we asked for a complete price quote beforehand. Once they got our cat in and drew his blood, however, they demanded a price nearly twice the quoted amount, to complete the test.
The office staff became angry and rude when we politely objected. The doctor proceeded to snap at and argue with us, and with his own office staff. The office staff themselves were extremely impolite and unprofessional to both of us, especially Lacey who repeatedly verbally abused us both with a mocking, haranguing tone. There was not a moment’s concern, from the doctor or any staff, for our sick pet.
Before bringing your pet here, do some research for yourself. Read reviews on other sites (e.g. Yelp)—you will find that they conflict with the apparently good reviews on this site, and a pattern emerges! We wish we’d done a little research, before coming here. The only thing that the doctors and office staff at this Veterinary office care about is money. They obviously care nothing about the animals, about the owners, or about conducting their business in a professional manner. We’re reporting them to the American Veterinary Medical Association and the State Board, and encourage everyone else who’s had similar experiences to do the same. This place should not be in business. PLEASE—IF YOU LOVE YOUR PET DO NOT BRING THEM HERE, UNDER ANY CIRCUMSTANCES.
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