ADT

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250 Monroe Ave NW
Grand Rapids, MI 49503

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(616) 818-4191
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Reviews
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( 4 )

Best

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective.

Worst

My experience with ADT home alarm systems has been really pathetic; I got their monitoring devices installed a couple of years ago and their systems was having problems starting f...

Secured! 12/11/2010

This was suggested to me by my office mate. Thanks to her, I have ADT in my house now and I am secured everytime I am on a vacation. more

Secured! 12/10/2010

This was suggested to me by my office mate. Thanks to her, I have ADT in my house now and I am secured everytime I am on a vacation. more

I am secured 12/7/2010

I love to travel and nobody's left at home when I do so. I let ADT install security cameras at home and I love it how I can check my house with the use of my laptop. Great technology! Money's not important anymore when it comes to being secured. I don't how much I pay every month as long as I am secured. more

I am secured 12/6/2010

I love to travel and nobody's left at home when I do so. I let ADT install security cameras at home and I love it how I can check my house with the use of my laptop. Great technology! Money's not important anymore when it comes to being secured. I don't how much I pay every month as long as I am secured. more

100% effective 11/24/2010

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective. more

100% effective 11/24/2010

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective. more

not a bad system 11/14/2010

ADT security is not a bad system. I?ve been a user for 3 years and even though I did not experience a year free from minor problems, I am still contented with the service. Just continue with the good job! more

not a bad system 11/13/2010

ADT security is not a bad system. I’ve been a user for 3 years and even though I did not experience a year free from minor problems, I am still contented with the service. Just continue with the good job! more

ADT problems started from faulty equipment to bad Custom 11/8/2010

My experience with ADT home alarm systems has been really pathetic; I got their monitoring devices installed a couple of years ago and their systems was having problems starting from faulty equipment to bad Customer Service. more

ADT problems started from faulty equipment to bad Custom 11/7/2010

My experience with ADT home alarm systems has been really pathetic; I got their monitoring devices installed a couple of years ago and their systems was having problems starting from faulty equipment to bad Customer Service. more

thanks ADT techs 11/4/2010

The technician was very helpful and explained the whole system to me. Very professional person. more

thanks ADT techs 11/3/2010

The technician was very helpful and explained the whole system to me. Very professional person. more

no way of getting out of contract? 11/1/2010

So frustrated! Just signed up with ADT two months ago...a week ago we arrived home to find the police showing up a half hour later. There was a problem with our home security system and police were dispatched - when we called ADT they said they tried several times to call us. We did not have any calls from ADT. After speaking to several managers, they confessed that they called but it went straight to voicemail since the alarm triggered phone to be off. Their policy is not to leave a message but if they know that the alarm will disarm phone, this policy sucks! Today i forgot the alarm was on and opened door by mistake. I went to disarm the alarm but no call from ADT. Spoke to them and they said that since we disarmed the alarm within 120 seconds, there was no need. I responded what if there was a burglar with a knife to my neck? We told them that this policy didn't work and they replied that we are stuck until 2012. So let me get this straight...they do not provide service they are supposed to and i have no way of getting out of contract? more

no way of getting out of contract? 10/31/2010

So frustrated! Just signed up with ADT two months ago...a week ago we arrived home to find the police showing up a half hour later. There was a problem with our home security system and police were dispatched - when we called ADT they said they tried several times to call us. We did not have any calls from ADT. After speaking to several managers, they confessed that they called but it went straight to voicemail since the alarm triggered phone to be off. Their policy is not to leave a message but if they know that the alarm will disarm phone, this policy sucks! Today i forgot the alarm was on and opened door by mistake. I went to disarm the alarm but no call from ADT. Spoke to them and they said that since we disarmed the alarm within 120 seconds, there was no need. I responded what if there was a burglar with a knife to my neck? We told them that this policy didn't work and they replied that we are stuck until 2012. So let me get this straight...they do not provide service they are supposed to and i have no way of getting out of contract? more

Customer Service A+ 10/28/2010

I really appreciated the level of customer service I got when I requested a quote from ADT for the small business I work for. They came right out to do an estimate, were very thorough. more

Customer Service A+ 10/27/2010

I really appreciated the level of customer service I got when I requested a quote from ADT for the small business I work for. They came right out to do an estimate, were very thorough. more
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