ADT

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1355 N Dutton Ave
Santa Rosa, CA 95401

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(707) 324-0124
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Reviews
( 10 )
( 2 )
( 1 )
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( 1 )

Best

Thank you for installing our ADT home security system. The installer did a good job and he was informative while funny. Good guy!

Worst

Watch this story about what happened to me and see what you think about ADT now. This company took divantage of me and put my home at risk - they were the cause of my home being b...

Tailored to our specific needs 12/11/2010

ADT is a combination of quality, Security, and Affordability. It can be tailored to our specific needs, preferences and specifications. I think the system is excellent and it’s the best surveillance setup for the money. Finding a quality monitoring system for your home is not an easy task as there are so many options. more

Saved my whole family 12/7/2010

ADT's critical conditions system saved my family and house when my 6 year old son Micah tried to cook fries while I was taking a nap. The heat sensor triggered a fire alarm in the kitchen and a fire truck came in time to stop the fire from spreading. more

ADT has the best CSR 12/4/2010

In today's society, rarely does a company provide outstanding service and put the customer first. Well, I would like to thank your representative Carlos Watson for demonstrating extraordinary customer service. I was truly dazzled by the whole experience. Mr. Watson did everything possible to assist me with obtaining the ADT equipment; I was especially impressed that it was no longer about who got the sale but the protection for my home. He demonstrated so much SOUL (service on unbelievable levels). Mr. Watson was wonderful to work with. I was delighted to be on the phone with someone whose knowledge, respect, and sense of humor made this ordeal much less challenging. I was so glad that he was easy to understand and that he was able to explain what caused the problems with the installation and the reason why I could not purchase from Gaylord Securities. Thank you for hiring people like Mr. Watson and having them available to help your customers. He has truly created a fan. more

Safe and great CSR 11/24/2010

I never felt safe this way. It was only last month that I called them and I am very secure in my place. whenever i have problems, their CSR is really fast in attending my needs. more

protecting me and my family 11/16/2010

I've been with ADT Security for almost 4 years.\r My experience with this security company is somewhat good.\r Good in the sense that the system is protecting me and my family.\r The only problem I have with this system is that it sometimes gives false alarms. And the sound is annoying to my hear. more

peace of mind with ADT security 11/4/2010

ADT home security systems give you a peace of mind that is offered by many but delivered by few. In the case of an intrusion they are quick to inform us and the employees are professional and friendly as well. ADT offers the right package that can be used to protect your home, family and things that are valuable to you. They offer a simple basic home security to a fully loaded and customized home security system that can be decided according to your needs and wants. Their security solution products include fire detection, intrusion detection, elder care monitoring, video monitoring and surveillance , motion detectors, smoke detectors etc. They monitor your house 24 hours a day 7 days a week and provide rapid response in case of an emergency. ADT gives a sophisticated protection with a not so expensive appeal and is ideal for your home, apartment and business. So in short ADT can solve all your home security concern. more

avoid at all cost! 11/2/2010

Watch this story about what happened to me and see what you think about ADT now. This company took divantage of me and put my home at risk - they were the cause of my home being burglarized and I will never trust their company again! I can't believe the deliberate disreguard to my safety. ADT does not proactively monitor your system - if your system fails to send a signal when there's a break in then tough cookies for you! ADT does not watch your system every 5 min like you would think they would. more

Wonderful Sales People 10/29/2010

I signed up for a system in my condo in 2008 and the sales person was wonderful. more
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