I called A1 for my (70 year old) mother in law. They quoted the best price on the replacement of the spring on her door. So, I opted to book the appointment. The tech came out and finished the work when he ""noticed"" metal shavings on the top of the garage door opener. He proceeded to tell my advanced aged mother in law that her garage door would fall on her or her sister if she didn't pay for a replacement of the gears in the garage door. Thankfully, she declined.
I arrived to her home a couple days later to scope this fiasco out (through my ire). I noticed NO metal shavings. AND, I went online to discover that the gears for this opener were NOT metal at all! I even found out that the replacement parts (OEM) are less than the hundred dollars that she was quoted. Some $50 to 80 less! Also, the labor could have been done by a NON-Professional in less than thirty minutes. Their price? Over $250 for the additional repair.
To make matters worse, I locked the garage door back into the opener, not knowing what to expect (after my mother in law has been locked out of her garage for a week) and it opened just fine! It's a miracle!
Be wary of these guys! Bad! Bad! Bad!
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