A-1 Door & Building Solutions

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4300 Jetway Ct
North Highlands, CA 95660

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(916) 481-5030
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A-1 Door & Building Solutions - North Highlands, CA
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this place used to have killer service. i used to always deal with one sales manager and he always followed through and made sure that i got what i needed to do the job and got i...


has gone down hill 9/2/2011

this place used to have killer service. i used to always deal with one sales manager and he always followed through and made sure that i got what i needed to do the job and got it quickly. now they employ the sort of people in there that base thier customer care on nationality. if you're not the same nationality as they are, you get crappy customer service. the owner, Butch may not know about it. these people are like the customer service people on the discover card commercial. ("" hello my name is peggy. you got problem?"") call me a bigot or whatever you like, but watch what kind of service they give to someone who speaks the same language... more

Unprofessional & Lacking Integrity 5/5/2008

The residential sales reps don't take the time to get your order right. They don't return voicemails and watch their caller ID to avoid customers they don't feel like confronting. Doors aren't delivered on time. Once your contractor confirms the order is incorrect, A-1 Door only argues why they won't refund your money and offers no solutions to the problems they created. Worst customer service experience ever. Cons: MANY more
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  • Neighborhoods: North Highlands
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