even though I have wayy too many shoes,
I was in a real bind....
I needed A pair of shoes shined and a heels on my favorite Pradas for a wedding the next day. No other shops in the area were even willing to consider it in the 'busy season' I was told. These guys at shoe-a-new were obviously swamped. I mean , like , there were hundreds of shoes in various stages of repair. Even though they were obvuously slammed with work and scheduling incoming work for 5 - 10 days, They assured me they could 'rush' the job on overtime, after hours .
I offered double the regular price and was told "thank you but that is more than the standard rush fee" , which I was happy to pay. I walked past the shop later that night and saw them working on my shoes at 10:30 pm.
I picked the shoes up the next day. The shine made the black shoes look like new and the heels on the other pair were better than when I bought them [plus they shined them for free as well].
This Place ROCKS!
I don't know when the 'elves' rest,
but being accommodated like that, when I was in a real bind was so refreshing....
I will always take my leather and shoes to shoe a new from now on .
there is free parking right in front,helpfull knowledgeable staff, Honest& open late [till 7pm]
drag to wait in line 3 min., shop is small and a bit crowded