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Businiess name:
Rowlett Bowl-a-Rama
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Review by:
Guest
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Review content:
If I could give 2.5 stars, I would. This bowling center is my family's first choice when it comes to bowling. It is smoke-free and overall pretty clean. After going there for 3 years or so, we decided this year to be a part of the New Year's Eve family event which included 2 hours of bowling, an Italian buffet and games for $15 per person. We arrived just after 6PM and when we got to our lane, there were other people there. We went to the front desk to ask about this and they told us they book 6 people per lane. They did NOT tell me this over the phone when I booked the reservation. I demanded a refund and initially the manager told me to take it up with the people checking people in at the entrance. After seeing my frustration, he went ahead and gave me my money back (why couldn't he do this at first, I don't know). I was really disappointed that they did not tell me the disclosure over the phone. I will never consider another "event" at Bowlarama again.
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