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Businiess name:
Avas Flowers
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Review by:
Guest
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Review content:
i paid for expedited shipping so flowers would be at a certain event. they not only didn't arrive on time, they also did not arrive yet! it's been 5 days, over 120 hours since they were supposed to arrive.
To this day, they tell me they have trouble contacting their deliveryman who, clearly needs access to a phone, or radio or something. The man cannot be reached all day. He gives no updates of where he may or may not be, does not call the recipient or the sender and even Avas flowers can't seem to track him down. I'm somewhat concerned he may have stolen the flower truck and we'll never see or hear from him again
when i call i get to stay on hold for anywhere from 10min to 40min , and in the end. nothing seems to happen except another promise that the flowers will be delivered, today, or tomorrow at the latest. I've received 3 such promises thus far, still haven't received any flowers though.
honestly. the service is terrible. just atrocious. I don't understand how their hold message (which i've heard many times on a loop by now) claims they are a highly rated company. clearly they aren't
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