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Businiess name:
Venture Custom Pools
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Review by:
Guest
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Review content:
Would not recommend this pool builder. My design was not followed. Had an outdoor Kitchen built. Had to call them repeatedly to complete work or correct shoddy work. Customer service thought work was completed. Poor communication with workers. Poor customer service attitude. When decorative tiles were left out of design, the response was, oops, we overlooked that. Took 2 months to correct issue after they were paid in full before completion. Still have trash in skimmer that they did not clean up properly. Wish I had researched before I went with them. I only chose them because my builder had a pool program going. I just see some of my friends pool finish (same price range and size) and am dissatisfied with overall experience. Also, colored light for pool was not installed, because it was left out of our plans after initial design meeting with rep. Again, customer service in construction, was "I don't see were you paid for that, if you find something showing you did send it too me". Apparently, they do not have the philosophy of trying to satisfy their customers, its like "Oh Well".
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