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Businiess name:
Geek Squad
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Review by:
citysearch c.
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Review content:
This store has horrible service. We purchased a laptop they opened it and installed it before we took it home. It was missing disks. A few months later we took it to geek squad cuz it crashed they said it was missing os (operating systems...it was missing WINDOWS?!) they made us purchase more disks and when we came to pick it up it was filthy and missing the same disks. They acted like we were hiding them and did not want to give it back to us. Then they started helping other customers. Finally a young girl came over after 20 mins of waiting and told us we would get a new set of disks for free. They asked us for some paper work they needed and they kept grabbing all of our papers and throwing them around and then i asked what they had in their hand and they had our original receipt! This store is horrible dont shop with them and dont deal with geek squad...cuz they know nothing about computer they are just geeks!!
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