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Businiess name:
Foothill Family Clinic
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Review by:
citysearch c.
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Review content:
I've been going to Foothill Family Clinic for years, and continue to do so because it's right next to my work, and they can always fit me in same day.
My first bad experience was that when I had mononucleosis. I told the Dr that I was felling so tired I couldn't function, he told me to toughen up and refused to do a blood test. I had to go to another Dr. to have the mono diagnosed.
The second was a mass on my ovary. They sent me in for an ultrasound. When the results came back a secretary called to tell me that there was indeed a dangerous mass and they could not help me any further, but could offer a referral if I wanted one. I declined. The next day a different secretary called and said the Dr. wanted to schedule an apt. to talk about test results. I advised that I had already scheduled an apt. at Huntsman Cancer Inst. and if there was something more they could just tell me. The secretary told me she needed to schedule an apt to see the Dr. I told the secretary that I'd already been told they could not do anything for me. She said I should schedule an apt. I did and I went in. They said I had to give a co-pay. I asked if there was any new information, they said ""no"" but the Dr. has to get paid. I asked if the Dr. was just going to tell me that I had a mass that needed to be seen by a cancer specialist, they verified that was all the info they had and then insisted that I make my co-pay. I told them to shove it.
BTW - the ultrasound tech at the south location is AMAZING. I loved her!
I ALWAYS call first to see if the Dr. is on schedule (since I work only 2 minutes from their door). They always say ""yes"" and then I end up waiting a minimum of 30 minutes before being called back. I have often waited 60 minutes even when I've called first and they said they were on time. In fact, they have never said they were running behind, but they have never NOT been running behind.
I had a broken hand bone, they told me I was fine, and should come back if it still hurts in a week. I asked for an x-ray, and ended up leaving in a cast. But, only after waiting a full 60 minutes for an x ray. The xray tech chit- chatted for an hour to another employee while I listened - no one told him I was waiting, and he never checked. Finally I hunted down my Dr. to see what the delay was. They had just forgotten about me.
Overall, I haven't been in there for quite some time because I always spend 90 minutes plus to see a Dr. for 3 minutes or less. They always tell me I'm fine even if I'm not and I have to fight for them to diagnose me, or go elsewhere anyway.
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