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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
I had the check engine light on problem and I took it to this shop. and what a terrible exp I had!! they charged me $99 for the diagnosis and told me that it would cost $550 to replace the front O2 sensor to fix the car. and they had the service guaranteed....and then the nightmare began. I went ahead and paid it in full. after 12 hrs I took the car home, the check engine light came back on. I took it back to the shop. this Albert guy said that there was no way that they could figure out what the exact problem is. they will replace the front O2 sensor, if not fixed, then the back O2 sensor, if still not fixed, then the cat converter... and on and on... what a joke!
the bottom line is I was charged $700 and the problem was not fixed. their service guarantee is totally a joke!
my advice to you is, don't go there, esp not the guy Albert. he certainly has no idea what he is doing!!!
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