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Businiess name:
Yard House
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Review by:
citysearch c.
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Review content:
WORST BAR/ RESTAURANT EVER!!!! Terrible customer sevice ever. Managers are a bunch of Robots and staff are afraid 2 make a mistake cause they will get fired on site. Worst experience ever. BEWARE OF THE BALD MANAGER!!! The place was good when i first went, then since the staff all left that provided good customer service, it seems going there now is more of an annoying inconvenience because there customer service doesnt exist and they dont care about return customers nor having any customers at that. I will never go again, i just went for happy hour at 10 PM and they are open till 1am and was told i couldn't sit anywhere but ither the bar or some tables because there staff had left, and while i ws there my waiter got fired after i ordered and then no body came to the table untill after 25 mins i was wondering about the order i placed and i was told that my server had been fired. How unprofessional. Then when i wanted to complain about the service the BALD MANAGER and Some Lady manager came and told me that it was okay that they would bring out my food and drinks and then i waited another 15 mins, for nothing to come again. at that point i walked up to the manager and told him that the customer service was horrible and i was leaving with my wife and he told me " Two less people dont matter to me".. WOW NEVER WILL I OR ANY1 SHOULD DEAL EVER HAVE TO DEAL WITH THE WORST MANAGERS AND SERVICE IN HISTORY.
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