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Businiess name:
Bride's Boutique
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Review by:
citysearch c.
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Review content:
I wish I had seen these reviews or spoken to other brides before I went to this store. I ordered my gown in December 2005 for an October 2006 wedding. I did not get my gown until September 2006. Janet, the owner, was extremely rude and irritated when I called her several times in August asking for a definite date of when I could expect my gown. She never returned phone calls -- I would have to call her twice before she would return one call. In late August I was obviously concerned (especially after I found the other reviews on this site). I told her I was nervous and did not want any problems with my gown. She reponded by saying ""if you are looking for problems - there will be problems"". One of her excuses for not returning a call was that she was waiting for information from the designer. I called the designer in NYC and he said he did not work with Bride's Boutique because they don't get along. He said she must have ordered my gown through another store. Also, when I was getting a bad feeling and thought that the gown might not arrive, I called another bridal store. They told me they could get my gown in 4 weeks if it was an emergency. They indicated that my gown usually arrives within 4 months of ordering so they were very concerned that I did not have my gown if I ordered it in December 05. Also, when they gave me a price for the rush order -- it was $500 less than what I paid for it at Brides Boutique. In the end my gown did come in - I paid for it and I'm getting my alterations at Suky now.
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