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Businiess name:
Mona Lisa Cafe
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Review by:
citysearch c.
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Review content:
As I see by other comments on many other review sites, I'm not far off! I have traveled the country for decades and eaten in many great, mediocre, and poor restaurants. I can say by far, with no second place winner, that this place was the WORST! I came with a friend for lunch. Sat outside with others who were being served. The waitress never checked on on us for almost a half hour. Had to get our own menus and her attention. I ordered a bottle of wine that is $8 off the shelf, but $23 at this place. I also ordered a simple dish of pasta and it took over 40 minutes to get it. No contact from the waitress all this time waiting. She then brings me the dish and there is an inch and a half long hair in the food. I try to quietly bring this to her attention and when she finally wakes from her peaceful slumber, she reaches over and uses her bare thumb to scoop it out and then hands the plate back to me!!!!!! When I brought to her attention that I wanted another dish, she reluctantly took it back inside and by some miracle, was able to bring me out the so called new order in less than 5 minutes! I refused to eat the food and when she returned about 20 minutes after that, she had bill in hand for almost $50! I have never been so utterly disgusted with the service at any restaurant I have been in during my entire life as I was with this place. I would never return nor recommend this place to anyone else. And, it is apparent that the restaurant management doesn't read these reviews as from the looks of many others who have had similar problems, it does not seem to be improving.
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