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Businiess name:
Comfort Zone Salon
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Review by:
citysearch c.
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Review content:
I have a hunch that the salon employees wrote the rave reviews to stir up new business. I'm not a pessimist so I'll start off with some ""Pros"". The salon was clean, the magazines were current, I didn't wait for my services, and they offered drinking water. However, they boast about using top techniques and the best products only to 'bait and switch' you for them later. For example, being a new customer, I was expecting to pay roughly the prices listed on the website but at checkout they gave me a bill twice my estimate and stated ""those other prices are based on half-service and only fit for a few people such as short hair"". \r
\r
They also applied toner and shampoo/conditioner after highlights as normal practice (without asking) and then charged me $50 quoting them as ""extras"". I'm not a cheap person but a salon that charges extra without consent for what usually comes with a highlight is simply classless. Oh yes, and forget about the 10% new customer discount as promised on their website. As for my highlights...they are decent but very light with no depth or natural tones. Even after all the hassling, it was amateur work for a self-proclaimed guru.
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