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Businiess name:
Genesis Diamonds
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Review by:
citysearch c.
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Review content:
I would NEVER buy anything from this store! I was looking for a diamond for my 25th wedding anniversary. I went into their store twice & basically got ignored both times. Once I was the only customer in the store so they weren't too busy. Just very rude! A salesman helped me for a couple of minutes then told me to come back with my husband. I did not understand why he made that remark but I dismissed it thinking nothing of it. I did take my husband back. This time Boaz Ramon helped us immediately. He mentioned that I brought my husband back and now we could do business. I could not believe my ears! I asked him if he remembered me & he said, ""Yes"". I asked him point blank, ""Did you not help me before because my husband was not with me?"" He said, yes, men make the purchases. WHAT?! I informed him that in this day & age, women make purchases every day without a man. If he did not service women, especially in a jewelry store, he was losing a lot of sales. He disagreed & said he knew that men buy not women. DONE! I went to another jewelry store in town. Received superior customer service and bought my 3.25 D diamond. Then, I had a ring designed. I love it. This store lost big $$$ due to their poor treatment and respect of women. I would not buy from them on principal alone. I also did my homework before buying my diamond. I do not trust their diamonds & their claims at all. I also thought if they treat me this way before the sale, how would they treat me after the sale?
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