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Businiess name:
Riva Grill On the Lake
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Review by:
citysearch c.
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Review content:
This place is absolutely awful. My family went here for a special occasion and this restaurant is poorly run. We came here because it was supposed to be a 4 star restaurant, we wanted to celebrate something special, and knew it was on the Lake and had a nice view. We knew it was going to be expensive. We did not know, however, our POORLY this restaurant was run. I do not understand how it has so many stars. The waiter was careless and rude. He did not put our order in and for 45 minutes. The waiter didn't even take drink orders. Everyone else was getting their food around us so we asked and he then resubmitted the food order in and we had to wait another 30 minutes. The food was burned, all the orders were wrong, and there were 4 pieces of hair found in various dishes. This was the most awful dining experience of my life. Do not go here, do not support this restaurant, do not waste your time. There is nothing good about this restaurant, they are a disgrace to the lake. Their made everyone sick. The hamburgers were overcooked along with the steak. The waiter never came around. What a waste of time. They made everyone feel awful and truly embarrassed us in front of our guests, we were so embarrassed to have taken them to eat at such an awful establishment. Protect your pride, protect your wallet, protect your stomach, and most of all I have written this to protect you from ever getting treated so awfully by their service. We even had reservations, they expected us to be there, and they still were not prepared. Do not eat here it's awful.
Pros: There are none!!
Cons: Bad service, food, hairs found in food, rude people, awful experience
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