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Businiess name:
Kohler Movers
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Review by:
citysearch c.
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Review content:
We had a terrible experience with this co. They have a very deceptive salesman that comes to your house and give a quote based on your contents. The first thing he does is show you a ""quote"" sheet that has the per hour charge based on how many men needed. He circled and told us that we needed 4 men w/ 1 truck and also circled that our total cost would be between $900 and max of $1500. He also stated that we never have any claims for breakage & we pad all doorways, etc. We reserved w/ this co. 1 month prior to our move and contacted them several times during this time to make sure everything was set for our move date. We even talked w/ the owners wife during this time making sure that we would not incur OT charges that they charge if the time goes past 5 pm. She reiterated that 4 men would get us moved before any OT would occur. The morning of our move the owner calls my wife and asks if he needs to bring more trucks, my wife told him our quote was for 4 men and a truck. He rudely responded that this was a lie and his company would not have quoted us 4 men and that he would abort the move if we would not allow more men. Having no other recourse, we allowed them to proceed. Needless to say, he sent 7 men and it cost us $800 more than the max quote of $1500. They way the scam works is, also on the quote sheet it mentions that it could take between 4-8 men, but the salesman is adament about it only taking 4 and circles the rate by 4 men. Then coincidently the owner calls you up the morning of the move (even though you have had 4 men reserved for a month) and threatens to abort if you dont agree to more men. Also, we had 12 glasses and a mirror broken, but they do not cover anything that the dont actually box up. They also do not pad doorways. We have since talked with several others who have had this same scam pulled on them by this company. The owner especially is downright beligerant when you try to deal with him. I would definately not use this co.
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