Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Passport Travel / Amex
|
|
Review by:
citysearch c.
|
|
Review content:
I have used Passport travel many times over several years, as they are the contract travel agency for my employer. About 2 trips in 3 have gone fairly smoothly, which is always appreciated. However, other trips have been plagued by errors and, much worse, a lack of response from Passport when confronted with problems or questions. This is in addition to many simple enquiries (""Can I get a flight to Vancouver next week?"") that have also gone unanswered. Ironically, my boss (who controls the pursestrings) receives better treatment, while my fellow peons (over a dozen and counting) keep getting tripped up. This leads me to wonder if they are in fact capable but only when they feel it is to their benefit. I'll give them the benefit of the doubt and just say that they're maddeningly inconsistent. 2 out of 3 correct? That's a D-.
Pros: Sometimes convenient
Cons: Often unresponsive; impatient / unattentive service; errors not uncommon
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|