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Businiess name:
The Orchid Inn At Santa Barbara
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Review by:
citysearch c.
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Review content:
The Orchid Inn refunded us with no hassle at my request, which I appreciate. However, it was such a nightmare I feel I must warn others like myself with fairytale desires of romance and relaxation. We booked Room 4 ($150 per night w/ tax). Their website says ""private bath and private entry."" The entry is not private and there is no bath - just a dingy looking shower. The room was the size of a jail cell. The inn employee said we could have Room 6 for $25 more a night and it had a spa tub. It did have a private entrance, however, the accessory pillows had stains all over them, I wiped dog hair off the comforter, the white pillow had what appeared to have a lipstick stain, the spa tub had hairline cracks all inside it from it being so old, a bad caulking job and fixtures so old they looked to be from the 20's. I can assure you I had no desire to bath in this ""spa tub."" There were also marks on the walls and stains on the nightstand table coverings. I decided at that point to pull the bedding back and sure enough there was a dark hair. Instead of a B&B, this was more like staying in a dingy room over the garage of an unclean family member. I promptly went down and explained the situation and was refunded in full. We ended up at the Hotel Oceania, which is on the ocean and is a nice, clean hotel with modern fixtures, refrigerator in room, pool and hot tub on premises for $187 a night including tax and parking. Spending $187 for a great hotel versus $178 for a dirty room with a spa tub I wouldn't want to bath my dog in was a great decision. I thank God I had the sense to ask for a refund so we could have a wonderful getaway instead of a nightmare.
Pros: Full Refund w/ No Hassle
Cons: Hair in Bed, Stains on Sheets, Stains on Accessory Pillows, Old/Dilapidated Spa Tub
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