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Businiess name:
The Heathman Hotel
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Review by:
citysearch c.
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Review content:
We went to stay at the Heathman hotel for our honeymoon and there were a few hiccups. We got there and our room was not ready so we went and walked downtown, which is always great, and got coffee at Starbucks. After getting up at 4:30 am to get my hair done, I needed the caffeine. We went back to the hotel and the room was still not ready so we went to the bar and enjoyed great cocktails. Finally our room was ready but unfortunately it was not the one we booked. Things finally got resolved and we had the wonderful Renaissance Room. I did go on the website to report the mishaps and then sent them a letter. Not only did we get a letter but we also got an e-mail expressing their apologies. We will definitely stay there again.
Pros: Nice Room
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