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Businiess name:
Second on Second Karaoke Bar / Lounge
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Review by:
citysearch c.
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Review content:
This was my first time here or to any karaoke bar so not sure if this is how they all are...bouncer checking for ID at the door lacked personality (but guess they have to be like that), bouncer inside was nice enough, hostess was nice I think her name was Shawnia and bartender Elvis was nice...Went there for a birthday party for a friend and she rented a room for $60 an hour for like 4 hours...Wait staff were nice when they came to the room for orders, don't remember the waitress's names though, we had like 2 of them...Some kinks when using the machine but staff was helpful...At the end of our night there we had an Asian waitress (long hair, no personality at all, well unless nasty attitude counts, if you care about customer service and need to bring clients or picky friends, I would strongly suggest not going to this place all because of this one person). She gave attitude (major attitude) when we said the volume on the karaoke wasn't working. In my opinion if you work in customer service you should be at least pleasant especially if your customers are being nice to you, she totally spoiled the birthday girls mood with her attitude. 15 minutes before time was up the Asian lady came back in and told us that we needed to order our last drinks because time was almost up. Then after coming back with the last of the drinks said the song that was currently playing would be our last then we would need to leave. Instead of being pleasant and telling us thanks for coming but sorry our time is up, she came in with such a sour face saying time is up after the song, then proceeded to come in and clean up, you would think for a bill that's almost $500 you would get a thank you please come again. Hopefully someone will tell her that she doesn't need to be such a ""meany"" to the customers. I would have but my friend was already too annoyed I didn?t want to add to her mood.
Pros: Fun atmosphere
Cons: Not so nice service
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