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Businiess name:
Bistro Baffi Italian Fine Dining
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Review by:
citysearch c.
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Review content:
Had an all-round bad experience here in October: waited til now just because we were working with the owner to remedy the problem--to no avail. Group of 20, known to be arriving at 5:30 pm and NEEDED to be gone by 7 pm (symphony concert). 1. Never given a menu, only a HUGE list of options orally to the whole table by one waitress (hence no prices seen). 2. Main dish not served til 7 pm--most of the group shovels in the food or leaves most uneaten. 3. Wine was ""topped off"" when glasses were half full still (illegal) and another glass charged. 4. Quoted group grattuity of 20%--actual bills contained gratuities of 21-25%. 5. Online prices shown to be in $17-$27 range, while our group paid at least $30-$35 per entree. 6. When 7:20pm arrived and we were begging for our bills so we could get to the concert (one of the composers was in our group), at least half of the group arrived at the concert after it had begun. After multiple discussions with the owner (who had left the restaurant himself to attend his son's football game), the only remedy offered was a bottle of wine if we ""stopped by"".
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