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Businiess name:
Linda's Alterations & Cleaners
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Review by:
citysearch c.
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Review content:
Took my wedding gown and my mother's formal gown to get dry-cleaned. Shockingly horrible service! They put both dresses into a machine instead of doing them by hand - this caused a lot of stitching on my wedding dress to come off!!! My mother's dress came back with stains that were not on the dress before. Moreover, they refused to even acknowledge these mistakes, and were very rude, going to the point of throwing us out of their store, saying ""We will never do business with you again"".
I later found out that they do not use filters to clean the dry-cleaning fluid before re-using it, and that is why my mother's dress came back with stains. It is called ""deposition"", and it is basically the dirt from other clothes they washed in dirty dry-cleaning fluid. This is unacceptable!
I would not recommend this place to anyone, especially not anyone looking to clean their wedding or formal gowns.
Also, I would make sure that they even have a permit to buy dry-cleaning fluid (it should be displayed on the front of the store).
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