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Businiess name:
Central Texas Veterinary Specialty & Emergency Hospital
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Review by:
citysearch c.
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Review content:
I can't say enough good things about Dr. Runk! We have a four month old puppy with an injured leg who has been in a splint for about 6 weeks. Our regular veterinarian wanted us to see an orthopedist to see if it was time to do surgery on his leg rather than just keeping it stabilized. I really didn't want to go that route with such a young puppy, but we went to see what the specialist had to say.
Our first appointment was with another orthopedist in another clinic. We waited two weeks to get an appointment and then waited an hour and forty five minutes past our appointment time to see the doctor! Why we waited that long instead of walking out is still a mystery to me! When we finally did see the doctor, she didn't take a new xray (the old one was two and a half weeks old and on a puppy of this age, that seemed like a big deal to me!). She immediately said that he needed to have surgery and 6 weeks of absolute crate rest to heal. When we started to ask questions about the risks involved, whether there was risk in waiting, and just general things you would want to know before allowing someone to cut into your puppy, she became very irritated with us. She had no interest in answering our concerns and seemed to be getting angry with us for daring to question her mandate. She offered to let us see another orthopedist in her office for free to get a second opinion, but that would take a week and a half to set up. In the meantime, knowing that she was the owner of the clinic and that she would benefit from our business even if we used the other orthopedist in her clinic, I decided I didn't want to go there any more. She was really quite offensive and we left without any answers.
I called my veterinarian and explained what happened and asked if there was someone else we could see. She got us an appointment in two days with Dr. Runk.
Dr. Runk's attitude was so refreshing - she was open, optimistic, and happy to answer my questions. She immediately told me she couldn't offer an opinion based on a two and a half week old xray. She did an exam, took and xray, and said that she did not think my puppy would benefit in anyway from surgery at this time. His leg was healing well and, although there was one bone that was slightly out of place, she didn't feel that trying to move it with surgery would be worthwhile at this time. She couldn't promise he wouldn't need surgery sometime in the future, but she was very optimistic and scheduled us for physical therapy instead. I was ecstatic! Even if we have to do surgery down the road, I completely trust Dr. Runk to do that. She answered everyone of my questions and was patient and understanding. Everyone there is smiling and happy and I don't have to hesitate to leave Rev in their care during the day for his water treadmill sessions.
I think they also do all kinds of other specialty care. If your veterinarian recommends seeing a specialist, ask for a referral to these guys!
Pros: patient, optimistic, really know what they're doing
Cons: haven't found one
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