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Businiess name:
9300realty
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Review by:
citysearch c.
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Review content:
I have never had such a horrid experience with a management company. Upon getting into my apartment I found that I had a broken toilet, no hot water in the evenings and the area in which I was to throw out my garbage had literal holes in the floor that you could fall through if you weren't careful. Keep in mind I was living in a very nice area and paying well over the market price for an this apartment in the first place.
Upon the time in which I gave notice that I was leaving as soon as my lease was up they started showing the apartment. I never received a phone call or any form of notice as to when the place would be shown. I had people walk in on me on Saturdays and Sundays at all times of the day whether I was dressed or not, sleeping, whatever. In the process I had a Cartier watch stolen from my apartment and called Croman to complain several times, never got a call back. I live out of the state now so I could not easily go into their office to demand that I speak to someone.
Two months after moving out and several unreturned phone calls I have yet to get my deposit back and I have no knowledge as to when I will get it back.
Bottom line, if you can avoid the pain and hassle of having to deal with these people try to do so because it is a never ending battle.
Pros: none
Cons: no follow up, no returned phone calls, poor customer service
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