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Businiess name:
Splash & Dash Car Wash & Coin
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Review by:
citysearch c.
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Review content:
This is along the lines of ""don't waste your money"". I took a Full comforter in to be dry cleaned. I was quoted $24 after the gentleman checked the label. When I went to pick it up they tried charging me $53, because they said it was a featherbed. I insisted it was my son's comforter from college and not a featherbed. I also told them they should have called to make sure I wanted to pay the $53 before cleaning it. Why do businesses think they can spend my money? Of course I am stuck to either pay or not get the comforter back. They told me to come back and speak to the manager. I came back 2 more times and she was not there. I asked if they could call her and they said no to come back again. I thought this was ridiculous with gas prices the way they were. This is when the manager, Renee, took it upon herself to call me at 6:57 a.m. to basically argue with me, not letting me say a word without interrupting. She even went so far as to call me a retard! She made up scenarios to justify her argument. She finally said we will split the difference. She claimed only she can write the cost of cleaning not the employees, so that employee should not have quoted that amount, which she told me she fired him right after. Interesting point she makes since I have been at Splash n Dash 5 times and not once was she there.
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