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Businiess name:
VCA Noah???s Place Animal Medical Center
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Review by:
citysearch c.
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Review content:
I really like some of the Vet Techs there, unfortunately I am unhappy with the service at this point and I'm not going to take my babies there anymore. It's close to home and it used to be affordable. I feel like I am getting my oil changed at car dealership when I drop off my pets. I wait in the waiting room and then the Vet Tech brings my animals back out and tells me what's wrong. Instead of being able to sit in the room with Veterinarian and have the Vet give me the "consultation" I am paying for. Some of the Vet techs are new and don't know how to explain things correctly and you get uh...should be this and um...maybe that. When I bring my animals there I expect for a Veterinarian to explain everything to me. There is no comfort at all, your out in the lobby and wonder what is going on back there. Also, if you pay for tests to be taken on your animals you expect to hear weather the animal is negative or positive, not for a vet tech to say "it must be negative, because the doctor didn?t write anything down, so we will assume it's negative" then she goes to double check with him and who knows what they said back there. How can you remember if you don?t document it? In the middle of your ?consultation? the vet techs stop in the middle of everything to answer the phones, ask everybody if they have been helped, etc. so what could be a 20 minute discussion turns into a 45 minute discussion, then you spend another 20 minutes trying to pay. One more thing I spent over 700.00 on a small surgery and after checking around at a few places, 3 well known places would have charged a little over 200.00. WOW. I should have checked before trying to get my baby somewhere quick. That?s a huge difference. Hopefully the new place looks nice, because I just bought your new lobby area from just my few visits. Thanks for trying to help.
Pros: A few nice Vet Techs
Cons: Too many to mention at this point
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