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Businiess name:
Yellow Cab Co
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Review by:
citysearch c.
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Review content:
I was in Orlando for 1 day 1/26/12. After having dinner at the Florida Mall the resturant called Yellow Taxi to take us back to our hotel. After waiting 30 minutes an employee called back and was told 5 minutes. After another 15 minutes I personally called and was told by someone who said they were in dispatch that cab 373 would be there in 8 minutes. We waited still, talking to more employees who were stunned we were still there. So another 10 minutes go by and I call again. I was told by a different operator after sitting on hold for 5-6 minutes that cab 373 would be there in 7 minutes. This is complete crap. It is 11:30 at night and waiting over an hour for a cab on a Thursday night is ridiculous. I work in the taxi industry in Chicago and those drivers fight for a fare on a slow night.
For a company who is a large fleet in Orlando, they really do not do a good job. During our hour wait we saw several Yellow Taxi's passing by on the near highway and roads. When I asked the dispatcher what was going on a thrid time, I was told cab 373 was not responding to the callout. Well my guess this unreliable driver must have been sleeping or not worried about making any money.
I send great thanks to the mall security guard who gave us a ride to a near by bar where to my surprise called Big Apple Taxi. That driver came to pick us up with in 10 minutes of the bartender calling for us.
To sum it up - Never trust a company who calls themselfs YELLOW and paint the car ORANGE. Orange for Orlando Yellow must mean CAUTION we don't care.
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