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Review content:
RE: Holiday Inn and Suites at Fountain Hills, AZ My friend and I stayed at this hotel with my two cats. After they changed the sheets I woke up with 15 to 20 bites on my neck, my friend had bites all over her chest. There was a dead bug on the pillow (took pictures). We notified owner/manager Gary Lvov who stated they did not have any bug problems and kept blaming the fountain hills fountain. Gary Lvov falsely claimed we were bitten at the fountain (surely the story they use on everyone). Meanwhile my cats, which never visited the fountain, itched and scratched continually and one of them in fact now has a secondary skin infection from the constant itching. After we checked out, within 5 minutes the cats had diarrhea , took them to the vet and they found round worm. In addition to the parasite they got at Holiday Inn, the constant itching reaction they had to the bed bug bites has caused one of them to have a secondary skin infection and severe hair loss. To date my cats have been to the vet 5 times since our checkout on 07-05-11 . Because of our stay in Holiday Inn my cats have round worm, a bacterial skin infection and a urinary tract infection. I have all documents supporting all health problems from parasites, bacteria, fungus etc. were contracted during our stay at Holiday Inn. Today is both of my cats first birthday, this is how they get to celebrate it. They will need to be on medication for 6 months just for the round worm. To date vet bills are over $500 and doctor bills over $100. We were diagnosed with “bed bug bites” by my family doctor (signed doctored documents are available for your review). I provided the hotel and their insurance with all doctor and vet notes, all doctor and vet bills and invoices, pictures of the bug on the pillow with the “Holiday Inn” sign, pictures of the multiple bites on all of us, recorded conversations with Gary (manager/owner) and despite all evidence and doctor and vet bills and invoices and they have the colossal nerve to claim they have no bedbugs and we cannot prove it. It is proven and undisputable they have unsanitary conditions, including bed bugs. Please also be advised I had just had a biopsy and needed a clean comfortable environment. I went to stay at this hotel because the air conditioners at my house were not working, the exposure to such unsanitary conditions could have caused me a severe and serious infection at the biopsy site, thankfully the surgical tape I had on prevented this. I am still needing additional test results to see if I also contracted round worm at that hotel or any other parasite. The public health department has already been notified and an investigation has already initiated, our credit card company has been notified, priceline has been notified and we are now in the process of notifying the Attorney General, District Attorney, BBB and any other governing government agencies. I can provide all the pictures and documents proving the numerous health problems suffered from our stay at the Holiday Inn at Fountain Hills, AZ.
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