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Businiess name:
On The Border
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Review by:
citysearch c.
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Review content:
Had a dinner there and found out few days later that the waiter decided to increas the tip by $11. Some
one at the establishment forged the original receipt, initial the changes and submitted it to my bank.
Went back to ask about and the management seemed not to be surprised. I wonder if this is normal for them. The manager did not apologise, did not offer me a cupon for future visit (will never go there after this
incident), or did not foofer to cancel the original bill (that would have been the thing to do).
I gues that the management at that place does not care about the patrons since all of the managers time of my return visit were just sitting at a table giving me the looks which were telling me to go away. What a place. I feel sorry for the owner. maybe he should take a close look at who is working for him.
They finally returned the $11 and their compensation was to give me cupon to the same restaurant. They must be out of their minds.
There are better Mexican restaurants to eat out than this one.
Pros: Location
Cons: Management and waiters
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