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Businiess name:  Tony's Auto Service
Review by:  Guest
Review content: 
Dear Tony's Auto Service, You are exactly what we've been looking for these past two and half years in DC. I'm ashamed that the first time we called you, we were too impatient to wait the extra weekend for our vehicle to get fixed. Don't worry, we paid a huge price of shady service at another mechanics, and we definitely learned our lesson. We know better now. You're a rare diamond in the rough that fellow yelpers may want to keep to themselves. After these past few months of poor customer service and getting screwed by inexperienced mechanics, you're a breath of FRESH AIR. You've put that smile back on our faces, that I can't wait to tell the world of your great service! Everyone's reviews about you yet are nothing shy of true, except for the no-call-back guy. I'm sorry that guy didn't have a good experience, but I have faith in you. The moment I stepped in, I found comfort in the fact that at my short height, I look up and around and there wasn't an inch of wall that was not covered with a certificate, award, or recognition given. Both old and new, I'm thankful you hang everything up with pride. It leaves customers like myself with no reason to doubt your profession at all. I understand the legacy of Tony's Auto Service. Your extremely old and outdated decor shows that you're more focused on working on your cars. The old, well aged certificates, newspaper articles, awards all show me what experience you have. The new certificates, recognition, and awards show me your consistent progressive growth. We have nothing but high regards and respect for your business. I love, love, love that you are a family operated business, and that your nephew Andrew has taken such great care of my husband and I from the beginning. Andrew is VERY considerate, understanding, respectful, reliable, honest, and most of all, helpful. We walked into your store tense and irritated by getting tossed back and forth from crappy service, and you took the car into your hands and fixed it all. Each phone call you promised was delivered.

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