O'Neill Plumbing charges exorbitant rates and BBB will not accept complaints about their charges. Therefore, by being a BBB member, you will not see any complaints listed on the BBB website for them. I was quoted $95 for the first half hour and $75 for the second half hour. To unstop a drain, they were here for only 3/4 of an hour and that included time to write up their bill. If you divide the amount charged ($170) by the time expended (.75hr) this comes out to be $226 per hour. This is exorbitant by any standards. I have a cleaning lady that works 2 hours for $40. A yard man that mows my grass 2 hours for $50. Even auto mechanics at auto dealers labor charge is less than $100. There was also a charge of $10 for supplies and no supplies were used. When I called I got no explanation for supplies used and was told if any portion of second half hour is used, then the entire $75 must be paid. A bunch of bandits!
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