I think you have to bear in mind that this is just the book outlet of a multi-location thrift shop. It's not a high-end publishing emporium. Since things are donated, condition is not always optimum--and I've passed on things I wanted because of the condtion--but you can always find a few cheap paperbacks to read on the subway. I've never gotten any attitude from staff, but goddess knows, everyone has their good and bad days.
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